Technical support

Book your service with us

• Our service technician explains to you live directly on sample devices what to do to solve your problem.
• You can also use your smartphone camera to explain your problem to us and get explanations with markers directly on your camera image (with Teamviewer Remote or Whats App)
• Remote access to your computer is also possible to check software settings.
• just choose your desired date - fill in the service form and you will receive a confirmation mail with a link for live consulting via telephone, Teamviewer or Teamviewer

Our technical support is available to you for just €45 per hour.
However, if it is a warranty case or we can solve your issue in a very short time, the service is, of course, free of charge.

To install the remote access software, please use this link.